Testimonials on Skool, where no script can run

First the fact, so nothing downstream surprises you. Skool’s help center has no article on custom code, iframes or widgets — searching it for any of the three returns nothing — and the one thing its docs do call embedding is pasting a video link: “We continue supporting other video hosting platforms that we have always been - YouTube, Vimeo, Loom, and Wistia.” A code field that does not exist cannot take a script tag, and pasting the tag into a Classroom page or a community post just shows it as text. There is no setting, on either plan, that changes this.

Route one: testimonials as images on the About page. Skool’s own setup guide calls that page “essentially a landing/checkout page for your group” and suggests filling its gallery with media such as “what members are saying” — which is a testimonial section in everything but markup:

1. Open your group’s About page.
2. Click Upload images/videos and add your testimonial cards — the free testimonial image generator turns a quote into a post-ready PNG, and the post template layouts do the same from your approved, consented submissions.
3. Write the group description, and click Save.

One trap in the description field: Skool disables links there on purpose — “Links in the About page description will not work because they affect click-through & conversion rates.” Write the quotes into the media, not as a link to them.

Route two: the widget on the page your funnel already runs through. Most groups sell from a site they own — the page behind the group card’s links, which Skool’s Links plugin caps at three. That page is yours, so it runs scripts, and that is where the tag goes: paste it into your sales or landing page where the proof belongs, and every visitor Skool sends walks past your testimonials on the way in. The widget updates itself there; the About gallery you refresh by hand.

There is nothing to buy, on either plan. Skool’s pricing lists the same features for Hobby at $9/month and Pro at $99/month — unlimited members, courses, videos and live calls — and the difference between them is the transaction fee on paid memberships: 10% on Hobby, 2.9% on Pro. Custom code appears on neither list, because it is not a feature anywhere on the platform.

The docs’ negative space says the same thing loudly. The plugin list is closed — Zapier, a developer webhook, ad-platform pixels, and up to three group-card links — and every one of them is a form field, not a script box. Even analytics goes through Skool’s own pixel plugins rather than a pasted snippet. That is a design decision, not a tier: every group looks like Skool, and no plan buys an exception.

You pasted the tag into a Classroom page or a post and it shows as plain text.

The editors are WYSIWYG — they format text and never execute it. Nothing is misconfigured, and no retry will change the outcome; on Skool this route does not exist. Use one of the two routes above.

The link you wrote into the About description is not clickable.

Deliberate, and documented: “Links in the About page description will not work because they affect click-through & conversion rates.” The sanctioned places for links are the group card — the Links plugin, up to three — and resource links on Classroom pages.

A video platform’s embed code will not paste.

Skool takes the video’s share link, never its embed snippet, and only from YouTube, Vimeo, Loom and Wistia — plus its own native upload. For an unlisted YouTube video, Skool’s advice is to “make sure to ‘Allow Embedding’ from YouTube video settings.”

The testimonial images on the About page have gone stale.

An uploaded image is a snapshot — unlike the widget, it does not update itself when you approve a new quote. When fresh testimonials land, export new cards and replace the old uploads; the widget on your own site is the surface that stays current on its own.